Exceptional workmanship! Beautiful floors. Absolute Perfection!

Love my new floors. Chip and his crew were fantastic to work with. There are plenty of flooring samples to choose from and the price was reasonable and good quality .

Mike and his crew were so helpful in getting our flooring done before we moved into our new home and were out of state. He coordinated entry with the realtor and worked with us remotely to give us multiple options when we weren't sure what would look best in the space. We chose hardwood and LVT and it turned out better than we hoped. We highly recommend Footprints Floors for their quality of work and communication with us!

Extremely happy I went with Mike and his company. He was able to get me scheduled at short notice and did great work. Our kitchen backsplash looks perfect and I will be reaching back out next time I need something done.

Mike was very professional and did a fantastic job!! I plan to use him when we do our stairs next. I would definitely recommend him to anyone.

Communicative. Professional. Competitive Pricing. We highly recommend Footprints Floors of Northeast Ohio. Mike and the team did a phenomenal job installing LVP flooring throughout our entire first floor. The results are fantastic—the team clearly has experience and knows how to do what they do. Best of all: Mike was communicative through the process, answered all our (many, many) questions, and offered competitive pricing. We highly recommend them!

Mike and his team at Footprints did an excellent job repairing our hardwood floor after some water damage. Mike is extremely knowledgeable, and kept us up to date throughout the entire repair process. I can tell he is a perfectionist with a passion for his work, and our floor reflects that. I would gladly hire Footprints again for any subsequent flooring needs!

We had our whole house fitted with new hardwood hickory floors in November 2024. Mike and his team were a joy to work with. From an immediate response to a request for an estimate to advice on sourcing lumber for our hardwood floors, punctual and efficient work and a speedier than promised turnaround all with excellent craftsmanship, we had an thoroughly seamless experience. Mike is personable, considerate and kind. We would work with him and his team again any day and highly recommend.

They were great to work with, know their stuff and did a wonderful job, would highly recommend

It was a pleasure to work with Mike and his team. Top notch professionalism throughout this project. He checked in with progress and photos at the end of each day. I obsessed with my new floors!!! I would highly recommend and will do so to my friends and clients moving forward.

They did an amazing job installing our flooring. Quick and detailed work. 5 stars.

Mike was so easy to work with from beginning to end! He answered all of our questions in a timely manner and guided us through the process very well. Our job was completed in half the estimated time and looks great! Couldn’t recommend them enough 😀

Mike and his team were thorough in communicating with us. They are both personable and professional. Their exceptional work and relational skills made it a pleasure to have them in our home.

Chip and his team our first class. They did an amazing job and was spot on with their assessment of the price and sq footage. Will for sure use them again when we need it.

Responsible, Reliable, Respectful and Reasonably priced too! Mike and his crew did a wonderful job flooring our entire home (except bathrooms). They always arrived on time and moved our furniture with care. They cleaned up as they worked and definitely take pride in what they do. We are thrilled with the results! We would definitely recommend them to family and friends.

Prompt response, under budget and excellent work. Another satisfied customer. Thanks.

It was absolutely a pleasure working with Chip. He and his crew did an outstanding job installing new tile in our shared bathroom. The color and brick lay pattern looks absolutely amazing. I love it and appreciate your thorough workmanship. I look forward to doing business with again. Thanks again!

Footprint Floors did a fantastic job refinishing my hardwood floors! Communication was excellent from quoting, scheduling, and during the job. I was blown away by how clean the process was and how tidy they kept my house. My floors turned out better than I could have ever hoped and are absolutely beautiful. The team made sure I was completely satisfied and took care in making sure the job was completed to perfection. Highly recommend!

Guys did a fantastic job laying my flooring and did 1900sq ft in one day. It should be noted that flooring was ordered on a Saturday, delivered to my house 5 days later and installed 6 days later. Very quick turnaround. Would highly recommend them.

I had the best experience with Footprints Floors! We got our hardwood floors refinished by them, and the communication and customer service throughout were unmatched by Mike and his team. In addition to the stellar communication and customer service, the quality of work was exceptional and our floors turned out beautiful! I would recommend Footprints Floors to anyone who is looking for refinishing old floors, they were absolutely fantastic!

Chip was wonderful to work with during this endeavor! His professionalism and product knowledge was superb. Our initial consultation was thorough and Chip was honest regarding availability and time frames. From start to finish, Chip was there to make sure everything ran smoothly for installation. Our experience with Footprints flooring was speedy and top-knotch!

I hired Footprints Floors (Chip Dunn) because he gave me a reasonable price to have my foyer tiled. The floor was formerly laminate and showed worn spots and was warped (due to my dog before he was house trained). Chip and his helpers, Merlin and Katie, showed up exactly on time and got to work immediately pulling up the old laminate flooring. It was not an easy job as it was glued to the floor. Merlin and Katie worked beautifully together and both were very knowledgeable in what had to be done. The end result was perfect and I am so very pleased. They even did a couple other minor jobs for me before they left. I would definitely recommend calling Chip Dunn for any flooring issues you may have. You won't be disappointed.

Working with Mike was a great experience! His communication, attention to detail and customer satisfaction was outstanding. Would definitely recommend him to others! Thx Mike … job well done!!

Mike and the team from Footprints Floors did a fantastic job. The floors look amazing!

Footprints Floors is amazing. I could not be happier. They removed my 30 year old stained carpet and transformed two of my bedrooms using gorgeous LVP flooring. I can't wait to use Footprints Floors again in the kitchen, dining room, and living room later this year.

Andrew and Chip, owners, are the dynamic duo!! They provided excellent service and quality flooring! The installation team were awesome! We love our new floors! In fact, we are going to use Footprints Floors to replace our upstairs flooring in the future!

Mike and his team was outstanding - they showed up at the time they said they would and did quality work. Great follow up after the job was completed to ensure we were happy.

Installed Luxury vinyl flooring over existing tile and did great job from start to finish. Kept me updated throughout process and did quality work and very timely. Appreciated how accommodating they were since I was trying to get flooring done before big family gathering! I would hire again and highly recommend!

Professional and courteous service. Andrew provided a timely quote and was very polite. The workers arrived timely and completed the work in a professional manner.

Really liked working with Mike and his team. Mike was very communicative and everything was just easy. The floors look great and I am very happy. Already recommended him to a few friends.

Mike and his crew are very professional. Fantastic work and we were well informed during the entire job. Awesome!

Great service!

Great to work with! And excellent floor work as well!

Very please with wi the the work performed. Very professional and our kitchen looks great.

Everything went great these guys work there tails off and will answer any questions that may be of concern , there customer service is impeccable. We HIGHLY RECOMMEND Chip and his Crew, thank you so much for your hard work.

The CEO and his associate came out to give me an estimate. I agreed to the contract and placed my flooring order at Atlanta Flooring and Decor. After making sure everything would be ready within our timeframe. Chip confirmed our timeframe. The day of installation Chip, Andrew and the installer arrived on time. The installer got to work immediately and had installed my LVP flooring within four hours. Everyone involved with this job were professional, polite and extremely knowledgeable about flooring. I would definitely recommend Footprints Floors.

Mike and his crew came in and did an excellent job on our hard wood flooring. This was a very big job. They were efficient, honest, great communication during the entire project. Highly recommended.

Just finished my floors! They are absolutely gorgeous and here is the best part, these are my old floors! They sanded them down and put a nice finish on them. They were very professional and efficient and I have already recommended them to my neighbors🤣

Mike and his team did an incredible job on our flooring. They were very professional and communicative throughout the process. There were also no hidden fees, there was complete transparency through the process. We had a great experience and would definitely use them again!

Wonderful and thorough people that do great work!

Pricey but, good work. I’m enjoying my new floors.

Knowledgeable, professional, reliable, thorough, friendly team provided great service and communication, and a beautiful refinished floor. Highly recommended

Great experience. Floors look amazing!

My floor is stunning. We had the entire first floor of the house refinished. We went with Mike because of his responsiveness and the products he uses. It did take longer than anticipated, but that was after finding some rough spots at the final inspection. I’d rather it take longer and be done right than be left disappointed. And we certainly aren’t disappointed! Thanks Mike and Mike!

I would definitely recommend Footprints floors to friends and family. Mike is very professional and had excellent communication with us throughout the whole process. The installer's did a fantastic job installing the floors and arrived on time every day.

Having gone through my share of major renovations and repair work, it is a joy to have a skilled person doing the job. From start to finish the installation of flooring in the kitchen and dining area of my home was flawless. Mike was very helpful and accommodating in ordering materials, the contract was very detailed and easy to understand, and all work was completed in a timely manner. Mike and his team are very capable, did quality work, cleaned up afterwards and were pleasant to have in the home. I highly recommend this company.

Chip was very professional and knowledgeable. His workers were very kind and on time to complete the job.

I called Footprints Floors because I had some bowing in the floor of a house I just moved into. Mike came out a few days after I called to look at it. He tested the moisture and told me he thought the bowing was caused by a water intrusion incident that appears to have been resolved. He told me to keep an eye on it and that the floor would very likely return to proper condition on its own as the moisture escaped. When I asked him if there was any regular maintenance recommended for his company to do, he said "no". Then he went on to give me recommendations for which cleaning products are best for a hardwood floor. I appreciate that he was honest with me and didn't try to sell me service I didn't need. I will call Footprints in a heartbeat for any future hardwood floor needs.

I had a small issue with some hardwood floors and i had a very hard time finding someone that would be willing to come out and take a look. Luckily, someone from Footprints Floors got back to me right away and was able to help me out. They were kind professional and even came before their expected window which was a nice plus! He made some very quick repairs and we are very happy with the work! Highly recommended!

Mike and his crew were excellent to work from start to finish with our project of converting our home from carpet to hardwood. Mike had great recommendations for all aspects of our project and shared ideas we didn't even know existed for our stairs. Excellent work and very clean throughout the entire process and never felt pressured to spend more money than we needed...Would recommend Footprints to anyone for flooring needs!

Mike and his crew of Jess & Dave were awesome. Arrived on time and did a high quality job and in a timely manner. They also made sure my house was clean when they finished. If you are considering new flooring in your home you should choose Footprint Floors as your contractor.

Chip is amazing. From first meeting through project completion I had-complete confidence in Chip and his crew. The crew was absolutely great. They were very nice, professional and eager to make sure that we were completely happy. They even finished ahead of schedule. Milton is a genius. I would highly recommend Chip, Milton and this crew.

Footprints Floors of Northeast Ohio is amazing. Removed an old floor and and installed a new floor quickly and accurately. Kept everything swept and cleaned. Mike Goff is very precise. He made sure everything was perfect and adjusted anything that was note. I highly recommend him.

Our floors are absolutely gorgeous!! They are very professional and we highly recommend! Job well done !!!

Can’t recommend Footprint Floors enough. Mike came out quickly to provide an estimate for backsplash in our kitchen and got us in asap for installation. He is prompt, thorough, fair pricing and great communication. He asked questions to make sure everything was exactly how we wanted it. He also provided us in detail on the quote exactly what we needed for materials. Our backsplash is beautiful. Will definitely be using Footprint Floors for future home projects! Thanks again, Mike!

Mike helped us select a perfect match to our existing floor and trim. The installation was quicker than expected. The installers did an amazing job. Were on time, professional and cleaned up afterwards. The owner was in communication with us during the entire process and made several trips before and after completion. Csnnot say enough. We sre very pleased.

We LOVE our new Wellspring Colorado White Oak floors! We also had our bathroom renovated and fireplace tile surround replaced. Chip’s staff does quality work and they’re very detail oriented.

When my wife and I decide to refinish the wooden floor last Ictiber if 2023, we google it to look for the vendors and find the pricing and timing. One of the vendors caught my attention is that lead time and the hours to get it done is longer for our 1100 square feet wooden floor than the others which are shorter. The company name is Footprints of NE Ohio. I took a chance to pick this company on Nov 13,2023 and arranged to get it started on Jan 24,this year. They did show up on time and start to strip the floor the first day. They did remove refrigerator, range/oven and piano to get every corner that have wooden floor. Every day the owner Mike show up and make sure the work is done smoothly and correctly. After two weeks of meticulous and detailed work, it finally done on Feb 6. The wooden floor is fabulous, so beautiful and look like a new wooden floor we just installed. The workmanship is fantastic and owner mike’s devotion to customer satisfaction is admirable. I am very happy to choose the right company and would recommend very highly of their work. Needless to say I would give 5 star rating for this review.

Great experience and wonder staff to work with. Our floors came out great

I had the pleasure of having Chip and his crew from Footprints Floors to install the floor in my entryway. They were all very professional and worked diligent to complete my floor in a timely manner. Even though I had the materials, Chip came prepared for that just in case moment, something else was needed. I truly appreciate the kindness that was shown and the professionalism they had. Thank you so much, I would use them again.

Very nice people to work with and they did a great job.

Mike and his son treated me and my home with respect and kindness. They were prompt, neat, and knew what they were doing. I have a gorgeous new backsplash.

Absolute pleasure to work with Mike and his employee.Our home is over 130 years old so preserving our floors and bringing them back to life I was thinking was going to be nearly impossible, or if we were lucky they’d look “a little better.” Well we were blown away at the beautiful work that was done! It is amazing! It is my honor to recommend them to anyone!

Chip and his crew have restored my faith in hiring contractors again. I had to do a complete renovation on my 4 yr old bathroom due to horrible workmanship from a previous contractor. Footprints did not give me cheap/shotty shortcuts. They did it right from beginning to end. The crew was clean, friendly, meticulous about detail and showed up every day on time. I’d hire them for additional projects without hesitation.

We recently had the pleasure of working with Mike and Footprint Floors to refinish our red oak floors in a stunning walnut finish and install new hardwood in our foyer. The entire experience with this company has been nothing short of exceptional. From the initial consultation to the completion of the project, they demonstrated professionalism, expertise, and a commitment to delivering high-quality results. Their attention to detail and craftsmanship exceeded our expectations. The color is exactly what we envisioned, and the finish is flawless. The installation of new hardwood in our landing seamlessly blends with the existing floors, creating a cohesive and visually appealing look throughout our home. Not only did Mike and his team showcase top-notch skills, but they also completed the project within the agreed-upon timeline. The entire crew was courteous, punctual, and respectful of our home. Since the completion of the project, our floors have become a focal point of admiration for guests. We've received multiple compliments on the quality of workmanship and the overall aesthetic appeal of our revamped floors.

We appreciate the great work Footprints floors did installing Tile Backsplash in our kitchen!! We look forward to working with them on future projects!!

Mike and his team completely refinished the floors in our house (1047 square feet) over the last two weeks (yes, during the holidays!). Our results are nothing short of stunning! The original floors are 55 years old and while they were in good condition we wanted them to be refinished. Mike kept my sister and I in the loop of what was going on every day (I live in Florida and the house and my sister is in Ohio) and he sent me frequent pictures of the progress. If there was a question of how to proceed, he was quick to ask and have it resolved without any work related delays. The attention to detail shown by the staff was amazing! The results far exceeded what I expected but the level of customer service that was provided throughout the process was priceless considering I was 1000 miles away. I highly recommend Footprint Floors of Northeast Ohio for all of your flooring needs. To be fair, once we contacted Mike, we had to wait to be scheduled but the wait was well worth it. While our wait was only a few weeks, after having seen the quality of the end product and the amount of care and service Mike provides, I would recommend anyone considering Footprints Floors of Northeast Ohio wait whatever amount of time is required to be scheduled. You will be very glad you did. David M. Heil Laurel Hill, Florida

Showed up on time and completed the work top notch. Highly recommend them.

Exceeded expectations on quality of work , time of completion & outstanding customer service!!!

We have used Mike Goff and Footprints Floors twice now, first for a luxury vinyl plank floor on our lower level, and just recently for a complete hardwood floor refinish in the rest of the house. He and his crew have been nothing but professional, thorough, friendly, and holding themselves to a high standard of quality. For floors over 60 years old they look like they were put in yesterday. Would not hesitate to recommend them for any flooring projects.

Thanks for Andrew and chip your help to fix my floor make beautiful good job your people also

We hired Footprints to install new tile and backsplash in our kitchen. Wonderful overall experience! Chip and his team were amazing- everything was done as planned and on schedule. The team who installed were very polite, worked cleanly and the quality of the install was amazing! Highly recommend!

Great and easy to work with!

Great company! Mike and his team did an amazing job! Super high quality installation!

Mike Goff with Footprint floors deserves all 5 stars. After meeting a few vendors Mike was a standout choice. Mike provided us options and was very detail oriented from start to finish. Our project used a pre fished wood and some custom made steps from Mike to match our existing hardwoods. Mike put a lot of time and effort into making sure our floors came out perfect. Very personable, respectful, and experienced in his field. Thank you to Mike & Footprint Floors!

After getting quotes for refinishing my distressed hardwood floors from a few contractors, including one who wanted to cover the whole thing with laminate, I ended up going with Footprint Floors. I'm very happy with this choice. Mike and his team did an amazing job refinishing my hardwood floors and I could not be happier with the end result.

I had an exceptional experience with Footprint flooring. The company is completely professional. I was educated by them every step of the way and all my questions were answered. I also, valued how personable they were. The floors were worth every penny and won't disappoint.

Great company from start to finish! They will make sure you’re happy with the job before they leave your house.

I would HIGHLY recommend Footprint Floors. I had a dishwasher that leaked causing the engineered hardwood to buckle in front of it. They responded to my request for a repair estimate quickly. Mike the owner was able to repair it at a very reasonable price and was able to do the repair the same day he came out to take a look at it. He is a great guy, very pleasant to work with. I looks beautiful, did an excellent job. Always happy to support a small business.

Our floors were in very bad shape and needed a lot of work. Mike and his team did an amazing job! They were always on time, courteous and professional. We love our new floors and would definitely recommend Footprints.

Chip and the guys are awesome. They completed the flooring in a day. Thanks for making our floors look great!

We are very pleased with the results of our new flooring. The flooring crew did an excellent job. Dale and Andrew checked in frequently throughout the job. They were quick and caring in addressing any concerns assuring quality results.

Extremely professional and on time

Kept all appointments on time. They allowed me to buy my own flooring and they installed it Worked very well with fixing sub floor Very knowledgeable and gave great advice

Had floors installed. The owner is great. He is professional, responsive and timely. His crew is also professional and timely. Great quality work and done on time. Would highly recommend.

We needed flooring repaired in our bathroom. The owner, Mike came out gave us an great price, he personally did the work himself. He did an excellent job, we are very pleased with how the floor turned out.

Had a great experience with Footprints. Just had new rigid plank vinyl flooring installed in my living room and hallway and Mike was great to work with from start to finish; from taking measurements, to providing a quote quickly and getting me on their schedule. Dave and Jess did an amazing job installing the floors and Mike did the final touches. Will definitely be using Footprints for any future flooring projects.

Mike and his team did a very fine job in installing my LVPs. It looks amazing! They were communicative throughout the whole process. Thank you!

This is an outstanding company. They provide a great value. Great work; picky about getting things right, and on time. They have done two big jobs for us and I would hire them again.

Excellent contractor! On time, great communication! My floor was installed properly and the trim work was done very well. I would hire again without hesitation.

Very customer focused and very responsive to our request. I highly recommend Footprints Floors of NEO for your flooring needs!

Mike and his team were fantastic! Communication was perfect; updating me every step of the way on the progress of the project. Always willing to answer my questions and explain things thoroughly. He was able to squeeze in my project to hit our tight dead line too, without compromising quality! 10/10 would recommend!

They are honest and good people ,helpful and forthcoming with answers to any and all questions. will recommend.

My experience was great, they did a fantastic job and my new floors are beautiful I couldn't be happier!

Mike and his crew did a fantastic job refinishing our Brazilian Cherry floor. We are very pleased

Great work and on time completion

I would recommend this company to anyone, very professional, on time, I found from getting quotes from other businesses, Footprints does mot price gouge. My husband & I are very pleased with the install. Thank you Mike & your crew!!

Mike and his son finished a project for me and it came out wonderful. I was stuck because my other contractor couldn't help me and needed my floors completed within a week. Mike came out on a Tuesday and had the job completed by that Saturday. Great company to work with. I highly recommend.

Mike and his team did a great job of taking out our old flooring and installing new LVF flooring. We had uneven flooring and they were able to make it level. The whole process was done cleanly—virtually dustless. Love the final outcome!!!

Could not have asked for better. Very helpful, professional and a pleasure to work with. Highly recommend!