Top Quality Hardwood Floor Installation in Richmond

Footprints Floor Richmond is a highly professional and personable flooring company. Scott explains their services, details the steps of the project, provides cost competitive quotes. Ken manages the projects effectively and ensures all goes well and the customer is totally happy with their work. They leave NO MESS!!! They totally clean up behind themselves. Over the past two years, Scott's team have replaced vinyl flooring in four of my bathrooms and laundry room. They just recently, November 2024, completed tiling work in my owner's bathroom renovation. They removed the old flooring, replaced with tile, did the baseboard trim, and tiled the walls/niche around the vanity with mother of pearl tile. It is absolutely gorgeous. I am totally satisfied. (Disregard the lighting in the picture. The new lights will be more modern and centered when they arrive. Obviously this is not within scope for Scott's team.) They will be back to lay hardwood floors in my downstairs level and to tile the backslash in my kitchen. I would definitely you recommend you give them a try.

So very thankful I found Footprint Floors! I had 3 other prospects fall through & was seriously beginning to think I was never going to have this wood flooring installed. This is a GREAT company to do business with. Scott & his team are wonderful .They are professional, respectful, dependable & have GREAT customer service. Will definitely use them in the future for all my flooring jobs.

Footprints was amazing! They provided a quick and professional installation of my new flooring. It’s been a few months and the flooring has been great. I’d highly recommend them!

My wife and I were originally planning to do this project on own. I’m glad we didn’t. Our floors were the original hardwood and we wanted to do what we could to bring back their beauty. Footprints was awesome to work with from start to finish. We worked with Ms. Katie in the office. She was prompt, professional and communicative. Mr. Scott came to give us the quote. He gave us time, options to help better fit our budget, was thorough, and honest. Mr. Ken was managing the project. He did a great job of communicating the expectations of the project, was prompt to inform us if we needed to deviate from the plan, and helped us pick the right color stain and put our minds at ease. The crew was very kind, they worked quickly and professionally. They minimized the amount of dust where possible, and respected the fact that we just finished painting. Overall it was a top tier experience. Thank y’all for helping turn our house to a home.

Footprints Floors did a great job. Quick, clean, looks fantastic. No hassles. Easy to work with. Recommended!

I could not be happier! Our floors turned out incredible. We bought the house from another state and the floors were UV damaged and splotchy and very red/pink. Scott communicated and worked with us via text/phone and we were able to get his team in to do the work before we moved in which was AMAZING. Him and Jonatan were very communicative and creative when it came to solutions for some things that popped up along the way. Scott is so kind and really just wants you as his customer to be so ecstatic about your floors - and we are! Would recommend him and his team to anyone and everyone.

I would recommend doing busy with this company. My floors looked beautiful 😍

Great service!

Very professorial team of folks. Finished installation looks great. They do what they say they'll do.

Quick response and excellent work !..I’m very pleased and would definitely recommend footprints!

Scott and Jonathan and the team were an absolute pleasure to work with when redoing our floors. Scott was very responsive, flexible, and worked with us to make sure we got the best quality and price. Jonathan and the installation crew did a beautiful job installing our hardwood floors, could not have asked for better! Would 100% recommend and work with them again in the future!

The team that installed my flooring were quite professional and did great quality work. They were very detail oriented. We love our new floor!

Pleasant floor refinishing experience right from the start. The owner Scott arrived on time, took measurements and was able to provide the estimate immediately. He was able to get us on the schedule in three weeks. Jonatan and crew did an awesome job, and the floors look like a brand-new installation. We selected the water base stain and sealer, and it looks great!

I was very satisfied with the preplanning as well as the installation. They promptly responded to my questions prior to the install. The team arrived on time, was very respectful of the residence, and finished the job on time, including removal of all demo materials. Highly recommend this company!

Footprints did a great job with my floors and staircase. The crew did a great job walking me through any issues and were always punctual.

Scott is a great guy, a real gentleman, and really knows his business. He listened to what we needed done. He gave us the estimate then & there. He put in our floor three years ago, but now we needed some closets floored. Thank goodness we kept left over planking. Jonathan Gonzalez was our project manager. He kept in touch with me during the weeks before our scheduled time. On the job date he let me know when he & his crew would arrive & they were right on time. They installed flooring beautifully & cleaned up after they were done. All the crew was professional & courteous. My husband and I highly recommend Scott and Footprints Flooring.

Footprint floors did a great job! They did everything on schedule and the quality of work was excellent!

I would confidently give the flooring experience a 4/5 for an overall great experience between quote and outcome. However, Jonatan brings the score up to a 5/5 easily with his incredible customer service and project management.

This company was excellent to work with. They did an outstanding job on the floor, were punctual, and were very considerate. They sent text messages to keep me informed of their schedule so I never had to wait around for them. I highly recommend Footprints Floors. They really know their business.

Footprints was competitive price wise and did a great job of installing LVP for me. They were good at communicating, were flexible, and did beautiful work. They exceeded my expectations.