Footprints Floors of Plainfield & Joliet
Frequenty Asked Questions

Excellent service, very thorough and pleasant.

We love our new floor by Footprints Floors! Everyone was super nice and helpful during the process. I couldn't recommend them more!

They came on time as promised. Alissa was very nice and pleasant to talk to. The floor looked marvelous when finished and the price was easy on the wallet. Work well done. I would hire them again.

Highly recommend checking our Footprints for your flooring needs! They are unique in the sense that you purchase product wherever you prefer and then they do the install. So many companies will only install THEIR product. Not here. You have have the power of unlimited options. Plus, the owner Alissa is honest, reliable and professional. You can’t go wrong!

Great job refinishing my floors! Alissa was great to work with - came by every day to check on things - all in all a great experience! Before and after photos!

We found Footprints Floors on Thumbtack and were very happy with the experience. They were willing to work with flooring that we had already purchased, helped us out with our trim and were incredibly communicative and timely. Alissa and the install team were great to work with!

Footprints Floors installed lvp in our living room and bedroom and it looks fantastic! They were prompt, professional, and very responsive. Highly recommend!

The best service I’ve received since starting my bathroom project. Alissa and her team were prompt from start to finish . The floor completely changed the room and my wife and I are happy with how it turned out. I would recommend and plan on future projects with this company. Thank you!

Replaced linoleum in kitchen, laundry room, and powder room with ceramic tile. Completely satisfied with all aspects of project. Will do more projects with Footprints Floors.

The floors look fantastic and my mother is very happy. The owner is extremely responsive and helpful.

Excellent job! Very pleased with the installation team! Highly recommend!

I reached out to Footprints Floors of Plainfield & Joliet because of the very good reviews, and I'm extremely happy that I went with them. I needed hardwood floors installed in a 325 sq ft room, and I also needed vinyl floors installed in a connecting 320 sq ft room. Alissa Ruiz was my point person, and she was very knowledgeable, gave a very good price, and stayed with the project to the end. Also, the workers were great...very hardworking, professional, and wrapped up the job in 2 or 3 days. Couldn't recommend Footprints more.

We could not be happier with the results of our floor refinishing and new wood floor install from Footprint's! The entire process, from initial quote/consult to install to the final product was fantastic. Communication was excellent and the crew was both knowledgeable and respectful. Highly recommend if you’re thinking about refinishing or adding new wood floors!

We worked with Footprints Flors of Plainfield & Joliet to install the flooring in our dining room. Alissa and her team (shout out to Jerome) were extremely responsive, prompt, and performed excellent work! Alissa did a wonderful job providing fair pricing, explaining procedures, and answering any questions we had. She came to visit at both the beginning and end of this quickly executed project. I will definitely contact this company again for any additional flooring needs we want to have completed.

Footprints recently refinished 100 year-old floors (oak and walnut) in our house and we are so impressed! The floors were more narrow and required custom work to be done. Regardless, the price was extremely reasonable and the work was done well! The installers were extremely professional. The work was done fast. Definitely recommend!

Great company to work with! Communication was great throughout the project and the team worked hard to ensure our happiness!

Alissa was on time for our consultation. Serghei was early both days of the job and was kind and courteous. Hard worker. He never took a break all day. Can't say enough. This was a great experience and I love my kitchen backsplash. I highly recommend Alissa and her crew.

Alissa and her crew did an amazing job on our flooring. We got few other bids but we felt she was the right company for the job and boy she did not disappoint. The floors were in need of refinish bad and way to dark for our liking. Alissa was confident she could make them almost new we're extremely happy with the results and a great price if your needing your flooring done this is the company to call Thanks again Footprint Flooring of Plainfield

Alissa and her team at Footprints Floors did a great job installing backsplashes in our kitchen and a bathroom. They worked with us through the entire process. The workers were professional and efficient. We are very happy with our new backsplashes. High quality, resonable price, great communication!

Great team put in the new hardwood floors in our condo. The floors look excellent and they cleaned up the entire condo and left it like new. They are an excellent company to work with and do a great installation. They matched the new floors to the exisiting hardwoods perfectly.

Alissa and her teams are fantastic, caring and insightful. If you want a no hassle experience and done right the first time this is your team!

They did everything right and good price . I will definitely use them again.

Footprints did an excellent job changing my shower tiles out.

Excellent!!! The service was beyond wonderful. Stayed in touch with me the whole time. The installer (and I’m embarrassed that I cannot remember his name), was great. The floors look perfect and the cleanup was great. Highly, highly recommend!! I had scratches in the floor due to a delivery and you’d never know it now.. Thank you Footprints!!

Footprints did a beautiful job tiling our bath tub. The workers were respectful and clean throughout the entire process. We were very happy with the final results and would 100% recommend them.

Alissa was absolutely phenomenal to work with. She is very knowledgeable and provides great advice on how we can upgrade the flooring with vents, shoes without quoting enormous amounts rather suggesting us to buy at the store and she even picked it up for us. Always courteous and prompt in responding to any/all queries that we have had. We are super happy with our floors and definitely hire her for our future projects. I would highly recommend Alissa to anyone that is interested in refinishing their floors.

Very professional and finished there work on time highly recommend.

Alissa gave us a quote and we started the backsplash tile installation project in a week’s time. She was always available to answer any questions and helped us with the project. Except for a few last minute changes, the project was completed on time and the service offered was excellent.Highly recommend her and the company for any backsplash tile installation project.

Total professionals. Installer was a gentleman. Alissa was transparent and awesome throughout the process. 100% satisfied with the work and the experience over all.

Footprints was extremely professional in their consultation and I’m very happy with the results. Thank you, Alissa and team for your dedication to our flooring project!

Love my new floor! The company was great to work with. I will use them again when I remodel another part of of my house.

Alissa and her team at Footprints Floors were such a delight to work with. She was responsive and professional and kept me updated throughout the process. It was so nice to be able to trust that they had everything handled so that we could just relax and enjoy our new floors!

Alissa embodies diligence in every aspect of her work. Her professionalism sets a high standard, evident in her meticulous attention to detail. Her passion not only drives their success but also inspires those around them to achieve excellence.

Alissa went above and beyond to ensure my project was a success. She was incredibly knowledgeable about different options and patiently guided me through my selection process, helping me find the perfect fit for my home. I highly recommend Alissa for anyone in need of flooring expertise.