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Footprints Floors of Northern Utah
Frequenty Asked Questions


FAQs
Be sure to check out our FAQ for important information and details about our process and your project. If you don’t see your question, please contact us! We are here to help.

What Our Customers Say

The price was fair and the work of exceptional quality. Footprints flooring will be my choice for all future flooring needs.
Douglas Miller 12/20/24 — google
Our home is 25 years old and it was time to refurbish our Maple floors. We had two companies come and give us a bid and I’m so glad that we did. We felt that Footprints Floors would do us a better job and at a reasonable rate. Justin is the gentleman that came and gave us our bid, while measuring we conversed about the problems with our floor and what it would take to to bring it back up to shape( our floor had some major problems because of the foundation shifting). Greg was the worker and he is incredibly knowledgeable and talented in his ability. Our floors turned out beautifully. Footprints is a great company that I highly recommend. Old floor on right new on left
Linda Prisk 12/12/24 — google
Justin and Eric have been exceptional. While building my house I have worked with MANY contractors. These two have been far and above the best to work with. They are so easy to work with and do more than they say they will with their service. Eric is the installer and does exceptional am work and is very easy to work with.
Michelle Rasmussen 12/9/24 — google
Footprintprints floors did a great job on my flooring project! From the estimate to the install was done with high quality and efficiency! Justin and Eric were great to work with!
Andy Segura 12/7/24 — google
Footprint flooring is a top notch co. I called Footprint to see when we could set up a consult to have our hardwood floors refinished expecting to have to wait a couple of weeks or longer . Justin came out the very next day to measure and give us a bid .He was prompt and fair with his bid. The wood was delivered the next day and work began three days later. We added to our existing hardwood and you would never know that the original was down for thirty years! It was seamless. Chris did an amazing meticulous job which was very much appreciated. We highly recommend this company for prompt , honest , quality work . Thank you Justin and Chris for making this project perfect .
Scott Felter 11/25/24 — google
Couldn’t be happier with the quality of work and the knowledgeable and personable experience I had to work with Justin and Greg to refinish my hardwood floors. I would highly recommend Footprints Floors.
Heidi Marberger 11/21/24 — google
Justin is a super nice guy who followed through on everything and was great to work. Chris is a master of his trade who made sure the floor met my OCD expectations! Thank you Footprints Floors.
Heather Bernard 11/20/24 — google
We had a leak damage our floors. The new floors look even better than the old ones did! Greg and Justin were amazing to work with. Justin was very conscientious of having the with done conveniently for my disabled husband. Couldn’t be happier!
Sharon Stirland 11/6/24 — google
Justin was so impressive. Not only was he quick to make an appointment and prompt in arrival but he had the confidence at the inset that he could help us when others were simply stumped. He was efficient and underastanding and left us a reasonable quote at the end of the visit. We feel completely confident that he is the guy we can trust to do complete our project and would highly recommend him to others.
Anitra Kerr 10/31/24 — google
They stayed on schedule and the floors are beautiful. Very responsive and good communication throughout the process.
Brian Barker 10/29/24 — google
Had a new floor and fireplace facing installed. Both Eric and Ruben did an excellent job. Would highly recommend them to anyone needing flooring. Justin has a great crew working for him.
Kaylene Groll 10/28/24 — google
They do fantastic work.
Darron Brown 10/25/24 — google
We had an idea of what we wanted and Justin was our second quote. It was obvious from the moment he cane in that he was very profession and knew his business. He made some great suggestions and even recommended a scope change which dramatically improved our project. We installed approximately 1000 square feet of large (9 1/2 x 60) luxury vinyl planks replacing engineered wood, carpet, and tile. Our installer, Eric Creamer did a fantastic job. I would definitely recommend Justin and Footprints Floors for all of your flooring needs.
Bob Smith 10/12/24 — google
My husband and I recently had the need for some flooring restoration. It was a master bath, and was the result of water damage from a toilet. Justin arrived as scheduled to evaluate the job. At that time the a schedule was made with a firm cost excluding anything under the sub flooring not understood at the time. Once work began for removal of the moldy sub floor the scope of work changed. Eric the installer stopped at that point and conferred with us and Justin. The plan for full restoration given this newly added work was immediately assessed and agreed upon prior to restarting . There were no surprises. BothyJustin and Eric are very ethical, and true to their word. Friendly and followed up on our satisfaction. Great experience and will be using them again when that time comes.
Ann Leishman 10/10/24 — google
Justin and his team did an A+ job with or flooring project. His installers were professional and kind. I highly recommend them.
Richard Beierlein 09/20/24 — google
Very professional, happy with the work! Happy wife, happy life.
Mike Radivoyevich 09/18/24 — google
I had Footprints Flooring refinish my main living area in my newly purchased home. Our hardwood was in very rough shape and was not taken care of by the previous owners. It had deep scratches, water damage, most of the finish had worn off, and a lot of gaping. Colton did a great job sanding down the floors, fixing the damage, and restaining and finishing. He also did it very quickly with minimal mess and disruption, which I appreciated. Colton went the extra mile as well to help us move our stove and remove our stair bannisters. Justin was also helpful and very thorough in giving us an estimate and walking us through the process before the project started. All in all, it only took around 4 days start to finish for my ~620 square feet of hardwood. I am happy with my floors and will likely be returning to Footprints Flooring in the future when they are due for a refinish again.
Aspen Earnhart 09/13/24 — google
Justin is honest, straightforward, and an upright person that I would trust with any of my flooring needs. I have hear from some of my close associates that they were very impressed with their floors and that they got an honest quote.
Allan Mecham 09/12/24 — google
I have worked with Justin. I have seen his work and it is AMAZING. He is very easy to work with and responds very quickly to your messages that you send him.
Dwight Perry 09/12/24 — google
Justin's work, from what I have seen, has been quite well. If you are looking for a flooring specialist, I recommend you giving him a call.
Clinton Armstrong 09/12/24 — google

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