The Footprints Floors Difference
Best Flooring Installation Company in Worcester County, MA
On your first call, you'll notice the Footprints Floors difference and what sets us apart as one the best flooring installation companies in Worcester County, MA. Our full-service experience includes highly competitive pricing and service extras that only a well-established local company can provide. We are close by, neighborly, convenient with a goal to make a great impression on you.
Your satisfaction is our top priority! Footprints Floors will do whatever it takes to make you happy with your floors and with us for years to come.
The 5-Star Plan
What is Footprints Floors’ 5-star plan? It’s simple: We want to provide customers with a best-in-class experience. We do this by providing exceptional customer service, communication and skilled installations. By prioritizing these key areas, we aim to exceed customer expectations and ensure complete satisfaction – and hopefully, a 5-star review!
We strive to consistently deliver exceptional service, earning 5-star reviews and establishing our reputation as a trusted provider of flooring services. You can rely on us as a trustworthy partner in your home improvement project.
Personalized consultations
We will offer one-on-one consultations to understand each customer's unique needs, preferences, and budget. By listening attentively and providing expert guidance, we can help them make informed decisions and select the perfect flooring solution for their space.
Extensive product selection
We will curate an a wide range of high-quality flooring materials from reputable manufacturers. Our collection will include a wide variety of options, such as hardwood, laminate, vinyl and tile, ensuring customers can find the perfect fit for their style and functionality needs.
Transparent pricing
We believe in transparency and will provide customers with clear, detailed pricing information during the in-home consultation. There will be no hidden fees or surprises during the process, establishing trust and confidence in our services.
Timely completion
We understand the importance of delivering projects on time. We will develop efficient project timelines and communicate them clearly to customers, providing regular updates on progress. By adhering to these schedules, we will ensure minimal inconvenience and demonstrate our commitment to customer satisfaction.
Post-installation support
Our commitment to customer satisfaction extends beyond the completion of the project. We will provide comprehensive post-installation support, including guidance on maintenance, cleaning, and addressing any concerns or issues promptly. This will showcase our dedication to long-term customer relationships.
Continuous improvement
We will actively seek customer feedback through surveys or direct communication, valuing their input to identify areas for improvement. By continuously learning and evolving, we can refine our processes and enhance the overall customer experience.
How It Works
1.
Schedule Estimate
Our in-home estimates are completely free! We'll measure your space and discuss your flooring goals to calculate your project's costs.
2.
In-Home Consultation
You'll receive a transparent no-obligation quote. If you don't already have material, we can bring samples and help make recommendations for flooring types.
3.
Purchase Materials
Freedom to find the material that you will love! Whether you already have flooring or need assistance with selection, we are here to help!
4.
Flooring Installation
Our installers approach every project with care, adhering to industry standards and best practices for long-lasting results and long-term satisfaction.
5.
Leave a 5-Star Review
Loving your new floors? Let us know! Share your thoughts on our in-home estimates and installation process. Your satisfaction is our top priority.
Sean Donohoe
Meet the Footprints Floors of Central Mass Owner
Sean Donohoe is the proud owner of Footprints Floors of Central Mass. After a 25-year career in the telecommunications industry in a Channel Manager role, he was excited at the opportunity to own his own business, and to apply his knowledge and customer experience skill to an industry where it is in short supply. During his time in technology sales Sean continually bridged the gap between customers and third-party sales agents creating win-win scenarios for all parties. Sean is passionate about customer satisfaction, communication, and the customer’s experience. It is this passion for customer experience that makes Footprints Floors of Central Mass stand above the competition. Personally, Sean has a bachelor’s degree in business administration. In his free time, Sean enjoys going to the gym, running, and spending time with his two daughter’s Alicia and Colleen.
Why Choose Footprints Floors?
When it comes to your home, accepting anything less than the best simply won't do. The task of carefully selecting the right team to handle any project or maintenance on your property is of paramount importance. We’re confident you’ll find that the Footprints Floors team will treat your home just as you would. Every job is paid the same care and attention it deserves. You’re left with a spectacular floor, and we’ll leave with pride in a job well done.
The quality of our work speaks for itself, but there are even more reasons to choose Footprints Floors as your premier floor installer.
Run By Small Business Owners in Your Community
Local Economic Impact
By supporting our locally owned and operated business, you are directly contributing to the economic growth of your community. We believe in reinvesting in the local economy, creating job opportunities, and fostering a vibrant and thriving neighborhood for everyone to enjoy.
Value-Driven, Good People
Values of Care
By supporting our locally owned and operated business, you are directly contributing to the economic growth of your community. We believe in reinvesting in the local economy, creating job opportunities, and fostering a vibrant and thriving neighborhood for everyone to enjoy.
Personalized Attention
By supporting our locally owned and operated business, you are directly contributing to the economic growth of your community. We believe in reinvesting in the local economy, creating job opportunities, and fostering a vibrant and thriving neighborhood for everyone to enjoy.
More About Footprints Floors
The Footprints Promise Integrity Above All
1:1 Do/Say Ratio
Our commitment to a 1:1 do/say ratio means that we consistently follow through on what we say we'll do. When we say we'll do something, you can trust that we will deliver on our word, providing you with reliable and dependable service.
Trust & Transparency
We believe trust is earned through open and honest communication. We are committed to providing clear and accurate information, addressing customer concerns promptly, and being transparent in our pricing, policies, and processes.
Uncompromising Ethical Standards
We are dedicated to upholding the highest levels of integrity in all aspects of our business. Our commitment to ethical practices guides our decision-making, ensuring fairness and accountability in every interaction.