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Footprints Floors Raleigh
Featured Reviews & Testimonials


What Our Customers Say

This is our second experience and it was wonderful. It was a small project but very expertly done. Wonderful clean up at the end.
Richard Jacobs 12/4/24 — google
Best in class service and craftsmanship! Don't look around elsewhere. Amanda and the whole crew at Footprints were a pleasure to work with. Flexible and very professional. Absolutely would recommend them!
Alex Kern 11/28/24 — google
We had LVP installed with Footprint Floors, and we could not be happier. Amanda came by to give an initial quote, along with some flooring suppliers they recommend (one of which we purchased from). The pricing was good, along with the fair warning that if the subfloor was not level, they would need to level it that would come with additional cost (labor plus materials). Once we had our material, we were then booked in for install. Amanda’s team did a tremendous job. They got the floor up quickly, found the floor was not level, and took the time to show me. They leveled it, and got the new floor installed. We’ve had it completed for a couple of weeks, and it’s perfectly flat, and couldn’t be happier. We have a couple more jobs around the house that will be done in time, and Amanda and her team will be who we select for that work. 10/10 would recommend for price, quality, and being great humans!
Mike Parker 11/22/24 — google
My wife and I decided to replace the carpet that was on the 2nd floor of our house as well as our stairs. We were originally thinking about LVP. We got several quotes from local flooring companies and all of them installed and sold the flooring — with the exception of Footprints. Footprints only installs the flooring and the more I researched flooring options, the more I realized that the installation was extremely important. Shawna was the representative from Footprints that provided the quote. She is also the one that told us to consider Laminate flooring, which is what we went with. But we only went with that after doing research and deciding that this was the best option for us. Footprints does have relationships with a couple of flooring stores in the area and we were able to talk with a few of the experts in order to help us make a decision. The great thing about this is that neither Footprints nor the flooring stores cared which flooring we chose, plus we were given the discount that Footprints would have gotten if they would have sold it to us. Shawna did preface her quote with the statement that if our floors weren’t level then there would be an additional cost to level them with self leveler that is poured onto the floors. Shawna was the only one that mentioned this but it made sense. And I researched it and it is indeed important to do this because if you don’t then you may have issues with your Laminate or LVP flooring later on. As it turned out, our floors weren’t level so there was an additional cost and it extended the installation. But Shawna explained everything very well and showed me what needed to be done. The installers that she brought in were excellent and it was easy to see that they really cared about doing a good job. And Shawna came to my house every day so that she could personally see the progress and keep me informed as well as answer any of my questions. I think the pictures speak for themselves but we are extremely happy with the results. We highly recommend Footprints!!
Ray Phillips 11/22/24 — google
Footprints was great to work with and provided excellent craftsmanship!
Amy Koch 11/21/24 — google
(Translated by Google) This company is extremely responsible and they do quality work. And it has a very efficient and knowledgeable work team. (Original) Esta compania es sumamente responsible y hacen un trabajo de calidad . Y tiene equipo de trabajo muy eficientes y con mucho conocimiento.
Mayra Calderón 09/19/24 — google
What a wonderful process! Very professional and the floors far exceeded our expectations. We are so pleased with the final results.
Amy Weaver 08/23/24 — google
I can't express how thrilled we are with our decision to choose Footprint Floors for our home renovation project. From the moment I conducted a quick online search, Amanda's prompt and attentive service stood out. She promptly scheduled an on-site visit the very next day to assess our needs and provide expert recommendations on replacing our upstairs carpeting with luxurious LVP flooring. Amanda's expertise streamlined the entire process, seamlessly coordinating material orders from the vendor, eliminating any hassle or coordination on our part. We simply provided our desired completion date, and her team effortlessly accommodated our timeline. On the installation day, her skilled crew arrived promptly at 9 AM and diligently worked throughout the day, with Amanda herself remaining on-site to provide regular updates and ensure our complete satisfaction. The end result was nothing short of perfection – precisely the stunning flooring we had envisioned. Footprint Floors delivered exceptional value, outstanding communication, and an overall seamless experience that far exceeded our expectations. If you're considering replacing carpeting in your home, do yourself a favor and choose Footprint Floors. You won't be disappointed with their professionalism, quality craftsmanship, and unwavering commitment to customer satisfaction.
Laura McCarthy 08/4/24 — google
After getting several quotes for adding hardwood floors, repairing sections of existing hardwood floors and finishing all the floors, Footprints Floors has had the best prices. Shawna Eikenberry and Amanda Wilkins were very knowledgeable about the products and process of repair and installation, and stating the pros and cons of the options available. They were responsive (and patient) to all of our calls before and after the contract was signed. They provided a schedule for the work describing what would be done and what we needed to do with recommendations on care and maintenance after the installation. They were on schedule throughout the entire process. It has been a pleasure working with them and I am highly recommending Footprints Floors.
David Neil 06/20/24 — google
Simply put, a great business. Over the past several years we've contracted different businesses for significant home improvement projects, but not always with a 100% satisfaction. Thankfully, as it turned out, we saved the best for last. First off, our flooring project manager, Amanda, was very professional, knowledgeable, approachable, and kept consistently engaged throughout. She visited everyday to check in on her work crew to ensure their resource needs were met and that any questions we had were answered. Great communication, she was articulate, practiced her craft well, and discussed every decision with us no matter how trivial. We could not have asked for a better work crew. A special shout-out to Darwin and Nahoon for their workmanship, sticktuitiveness, HONESTY, and overall work ethic. They identified several sub flooring areas that needed repair before flooring could be laid down. This prolonged our project timeline of course, but instead of overlooking (hiding) these critical issues to rush through the job, they were forthcoming with us, adjusted their efforts as needed, and WORKED HARD to finish our project like total pros. I cannot express how much this meant to me, as we had to address similar issues like this with less than scrupulous businesses on previous projects. In fact, this back and forth tussle had become so common, we were starting to believe this dysfunctionality was the norm until contracting with Footprints. They're as honest as the day is long. Of their installation staff, I'd say that if we were building a new house from top to bottom, we’d take special steps to make sure they were included as project leads. We were so pleased with the final result, that when the job was done we sent the installers away with giftbags. Never felt compelled to do that before, ever. In short, Amanda and Shawna are experienced flooring experts. They run a well-oiled operation. They offer a wide range of flooring options and employ highly skilled, conscientious installers. It's been at least 2+ months, and we still absolutely love our floors. We cannot believe we waited as long as we did to take the plunge, and we are so thankful we bumped into this group of talented professionals. Literally zero complaints with the end result, and we would highly recommend. Reach out to Shawna or Amanda for our contact information if you’d like to reach out to us for further details on our successful project. We'd be glad to share. Chris and Shelley in Garner, NC
Plateav 06/19/24 — google
I had several boards that needed to be replaced. Did a google search for a flooring company. Picked 3 that had good ratings, and started calling in no particular order. The first company never returned my call. The second company set up a free estimate the day I called but never showed up the next day. You can see who did respond, show up, and did an excellent job. I value my time and my money and Footprints Floors valued that also. They were able to come out for the estimate within 3 days, get me the estimate the same day they saw the damage and schedule the work within a week. The team that came out knew the job and knocked it out with no issues, and excellent cleanup. Would recommend them over and over, I actually just texted their site to my squad who are all home owners and will be sharing in my community FB Group. Thanks again for your excellent work.
Angela Black 06/11/24 — google
We had the most amazing experience using Footprints Floors! I had purchased a 113 year old home & at the time Amanda came out to look at my home - I just knew if anyone could help us make these sloping floor’s perfect again her company could! It’s because of her expertise that we would hire a contractor to fix what we would discover were bad floor joists & subfloors. We had 5 different contractors work on our home & Footprints Floors was one of the only ones who we didn’t have to fire & start over with. Then after a long wait for the construction to get our floors ready for Amanda, she & her crew came in and transformed my hone in just 4 days!!! No easy task! From just raw wood subfloor to a beautiful home in less that a work week! We chose luxury vinyl plank flooring w/ 5 inch baseboards. The results are incredible! And the price for these magnificent floors to be installed was beyond reasonable! I highly recommend Footprints Floors to anyone who needs quality floors installed w/ nothing less than perfection!
Lisa Leventhal 06/8/24 — google
Shawna was a pleasure to work with and we look forward to working with her again on some future projects. The entire process from quote to project completion was seamless and rally fast considering the amount of work done. Their communication is frequent, their crews are extremely talented, and the final product was even better than expected. We had our red oak floors stripped and sealed without stain and wood flooring added to a master bedroom that was carpeted. The transition from the original floor to the new floor matches perfectly as if the entire area was wood from the beginning. The owner is on the job daily to check progress and the entire project was done in just over four days. We truly appreciate the quality of work that was done and highly recommend Footprints for your flooring needs.
Randy Deming 05/24/24 — google
Shawna and Amanda were super responsive and communicative during the whole process. Their crew, plus Shawna, showed up on time ready to work! Great attention to detail and knocked out a sizeable project in one day. We love how transformed our rooms are now!
Andrew Goldsmith 05/22/24 — google
Shawna and the team at footprints were fantastic! We had purchased flooring that we wanted to install and they delivered, answering every question along the way! The carpet we hated is gone and we’re left with a beautiful, perfectly laid laminate floor. Looking forward to having them work on more projects for us in the future!
Patricia DaSilva 05/15/24 — google
We hired Footprints to replace the flooring in our new home and we couldn’t be happier with the results! Shawna was incredibly communicative throughout the process, letting us know what to expect, notifying us whenever they discovered an issue and what was being completed each day. There were multiple issues with our subflooring but the team was able to fix each of them and still finish by the original timeline! Our floors and stairs look amazing and working with Shawna, Amanda and their crew was an absolute pleasure! 20/10 would recommend to anyone!
Jassimyn Broe 03/22/24 — google
Had a great experience with Footprints and Amanda’s team. We purchased Mohawk Laminate Wood Flooring from Costco for our Bonus Room (over 300sqf). We also wanted the carpeted stairs (to Bonus) replaced with Oak Hardwoods with stain that match the rest of the house. Footprints finished the job in 2 days. The workers were professional and polite, the communication from start of the job (quote) to end (making sure we were happy with the work) was great. Love, love my new flooring!
Alex Flynn 03/6/24 — google
My wife and I recently decided to remove the carpet from our bedroom and replace with hardwood-style laminate. Neither of us have ever looked into any sort of “flooring” job, and had no idea what to expect, as far as cost, timeline, options, etc. We came across Footprint Floors, and decided to get a consult from them. Simply from the consult, we immediately knew we wanted to go with Footprint! Amanda came out and spoke with us, patiently answered all of our questions, and explained everything thoroughly. She had samples, talked us through the different styles and what worked best for us, and helped us settle on the perfect one! Only a short (roughly) two-weeks later, and the entire job was completed with perfection! Between the consult, the ordering process, the initial work, and the final completion, Amanda and her team were phenomenal, and updated us every step of the way. They were quick, incredibly communicative, and cost efficient! The floors in our bedroom look incredible, and we could not have asked for a better experience. 10/10 job, and would definitely recommend to anyone that has interest in redoing their floors. Next time we need any flooring done, we will definitely be calling Amanda back!
David Britt 02/21/24 — google
My wife and I had a great experience with sales and service. Price was fair, good quality and installation was very professional.
Tom Crotty 02/15/24 — google
I’d give Amanda and her team a 10 🌟 review if I could. If you need new flooring do yourself a favor and give Footprints a chance. Craftsmanship and communication were 💯!!
Michael Durling 02/9/24 — google
Working with Amanda and her Footprings Flooring team was incredible. They did such a great job with installations and Amanda was very knowledgeable and patient with answering all my questions. I was quoted 5 working days to get everything installed and they had it done in 3! Working with Footprint Floorings was a breeze and I would recommend it to anyone!
Sarah Koralewski 01/28/24 — google
Footprint Floors did a fantastic job on our flooring not only were they experts in their field. They were also extremely easy to work with. I loved the communication. Both owners stopped by to check the work after it was finished. Overall we could not have asked for a better flooring company, as you see in the photos, the work was done to perfection. Prior to placing this floor they had to remove old tile and they did that without making a mess or anything! Highly recommend this company!
Kelly Karius 01/4/24 — google
I had a great experience with Footprints Floors Raleigh! I needed bathroom floor re-tiled and they did a fantastic job.
Jonathan Reda 12/13/23 — google
We had a great experience with Footprints! Amanda was very responsive and flexible as we were selecting the floors we wanted and trying to figure out when we wanted the installation to occur that was most convenient (I am 7 months pregnant). The work was done very quickly with a high level of attention to detail. My husband was home when the workers were at our house and he said they were all very kind and responsive- and did great work. 10/10 would recommend!
Molly Gupta 12/12/23 — google
Superb people, superb craftsmanship!! It was a bit nerve-wracking to proceed with an entire first floor tear-up in order to have a new LVP floor installed, but from the moment Amanda and her crew entered my house, I knew it was going to be “OK”. Everyone was positive, professional, and invested in getting the install completed as quickly as possible while maintaining high standards with the details. The new floor was needed as a result of flooding from the second floor, so the stress level was high long before Footprints arrived. Within minutes of reviewing the project with Amanda, I could sense the “we got this!” attitude which I was SO grateful for. All of the sudden it became easier. Every step of the process was explained up front so I understood what to expect, and every day during the install Amanda or Shawna would check in to monitor progress and answer questions. Everything went exactly according to plan, and I must say, the floor is absolutely beautiful!!!! I can’t thank the Footprints team enough for providing outstanding craftsmanship and giving me the help I needed in a difficult time - they went above and beyond. I am so happy with the new floor that I bought it it’s own Roomba vacuum - they get along great!!!!🤣🤣🤣🤣. Thank you Footprints!
Michelle Gasbarro 11/30/23 — google
Right from the initial meeting with Shawna, I was blown away by her knowledge, professionalism, courtesy, and competitive pricing. Interactions with other contractors were disappointing in comparison. Communication was easy through the whole project, and her team of installers and co-owner Amanda were just as impressive. The floors are stunning, and we can rest easy knowing they were installed properly. We intend to do the rest of our house in the future, and we will definitely be going with Footprints Floors again.
Joy Lester 11/15/23 — google
The team at footprints floors was communicative, understanding, and friendly. I so appreciate them dealing with my crazy schedule. The floors look amazing. I would definitely recommend them to anyone needing new flooring
Dayna Riddle 11/14/23 — google
Awesome experience! My floor looks beautiful. Shawna and her crew did a great job. Thank you Shawna.
Gloria Prout 10/22/23 — google
Footprints Floors did an amazing job helping to finish up my LVP install. They were even able to fix a couple of gaps left by my DIY attempt. They were fast & professional. They did all of the quarter round and floor transitions as well. Very knowledgeable and excellent craftsmanship.
Adam Jacobs 10/17/23 — google
The installers were professional, answered all question while installing and very experienced in installing. Ku is I
John Walser 09/15/23 — google
I had a great experience with Shawna and her team. They showed up on time every time, and worked incredibly hard to get the job done on time, despite a surprise that our floors weren't totally level. Shawna explained everything to me very clearly and the people doing the work were friendly, on time, professional, and very clean! Highly recommend!
Lisa Jaeger Elmer 08/21/23 — google
Was refreshing to have a 'local, neighborhood' business to assist me rather than a larger chain of stores -- excellent craftmanship- respectful, courteous and dependable. Highly recommended.
Robert Pinkham Jr 08/16/23 — google
I cannot recommend Footprint Floors enough. Shawna, the owner, worked with us from day 1 and was in constant communication with us throughout the entire project. She gave daily updates during the project, sharing photos and answering any question I had. She was so wonderful to work with and went above and beyond what she had to do for us. The team that refinished our floors was excellent as well and our floors look amazing afterwards. They were extremely diligent with cleaning afterwards as well and placing our furniture back carefully. We are incredibly pleased with our flooring and the results from Footprints Floors.
Luke Andrew 08/11/23 — google
Footprints provided excellent communication and workmanship throughout the entire floor replacement process. I was very impressed with all aspects of this project, especially the end result.
Megan K. 08/6/23 — google
Footprints couldn't have been a better choice for us. They were knowledgeable, professional and a good value. They installed engineered wood in our kitchen, and it looks great. I highly recommend Amanda and her team.
Terry Kaufman 08/2/23 — google
Shawna was absolutely amazing and went over all the options with me.. sample of the two colors and emailed it to me as I was out of town. I totally trusted them to do this project while we were out of the country and came home to wonderful floor.
Connie Jones 07/25/23 — google
Following a flood in my kitchen due to a burst filter in the middle of the night, I saw minor warping on the edges of the hardwood floor boards. I called Footprints to get an expert opinion, & was SO fortunate that the owner, Ms. Amanda Wilkins, came to my home. Unlike a second company I had also called, Amanda measured the amount of moisture in the flooded area vs another part of the house. While, of course, the kitchen section was wetter, it was not dangerously so. In the end, I was re-assured that I did not have to replace/re-furbish all my flooring at this time. What a relief! Amanda is knowledgable, honest & cordial (& leads a women-run company)! I highly recommend Footprints & will turn to them again when I decide it is time to re-furbish or replace the hardwood floors in my house . I am confident the work will be done with high competence at a fair price.
Barbara Sharf 07/25/23 — google
Very professional and they delivered a quality product on time and within budget. The work involved the removal of existing flooring and replacing it with red oak. The finished product looks great. I will use them again for some future projects.
John Juday 07/23/23 — google
Footprints floors ranks at the top of my list for contractors I have worked with over the past years. Shauna and the crew were easy to work with; listening carefully and working together with me to achieve the result I was seeking. They went above and beyond to insure that the finished product was the absolute best it could be. My floors are beautiful…I couldn’t be more pleased!
Mary Taylor 07/11/23 — google
Can’t speak highly enough about our experience with Amanda & her team. She came out for our quote and spent thorough time explaining the process and answering our endless questions about direction of the project. Out of the 3-4 companies we reached out for quotes it was no question we were going with Footprints. Communication is a high priority we seek in hiring out for projects and they were great. Not to mention her team did a great job with our first floor laminate installation. Looking forward to them completing our 2nd floor replacement/install as well.
Kate Ragsdale 06/22/23 — google
Had a great experience with Amanda , Roberto, and crew. Only took 1 day to get my lower levels replaced with laminate flooring and it looks amazing. They were very professional about dealing with any lingering pet odor issues once the carpets were pulled up and I'm enjoying that new house smell. I'm planning to use them again for the stairs and upstairs loft
Matt Church 06/20/23 — google
Amanda and her team were awesome to work with and extremely thorough! We love our new luxury vinyl plank flooring and they did a great job!
Christine Brown 06/12/23 — google
They refinished our parquet floor and did a wonderful job. The floor is beautiful and it now matches our other hardwood floors. They were very communicative during the process and cleaned everything up after they were finished. Everything was delivered as promised.
Jenny Williams 05/7/23 — google
Shawna and her team at Footprints Floors went above and beyond when refinishing and repairing our floors. She personally made multiple trips out just to help up decide on the perfect stain color for us. Her team was professional and kept us informed on every step of the process. We will definitely be using them for any further flooring needs.
Keri Lawrence 05/2/23 — google
I had 50 year old wood floors in a log cabin and I wanted to save and modernize them. At least two contractors told me it could not be done. Shawna and Amanda had a brand new high-tech process from Sweden that worked magnificently. The floors look and feel rich and healthy. I could not be happier with the crew, the company or the result. I’m building a new Enertia next door and my friend is building across the street and we will be engaging Shawna and Amanda to install our floors there. You can see the before and after photo and a finished shot. All my expectations exceeded!
Emily Will 04/8/23 — google
We were thrilled with the education and time that Footprints provided. We have a handful of damaged boards and the owner herself spent an hour with us letting us know our options. We feel informed and confident in our next steps to maintain the warranty on our continuous floating laminate floor.
Brooke Powers 03/30/23 — google
I can only write an incredibly positive review for Footprints Floors here in Raleigh. 1 timely and reasonable estimate 2 quick scheduling 3 tender care of our belongings throughout the process 4 beautiful work installing our engineered wood and LVT and solving a door problem along the way And the people..... owners Shawna and Amanda are such fine individuals- kind and very knowledgeable. They continued to check on the ongoing work throughout the process and were patient and always with good cheer. Our installers, Darwin and Nahun with their many years of experience were amazing to watch. They did excellent work. We made it through our water leak and all the damage it caused, and now our new floors are gorgeous! We were lucky to find Footprints Floors, and we certainly did not expect to enjoy, trust, and respect all of them, but that is what happened. We heartily recommend them! Jan and Jerry Ernst
Jan Ernst 03/28/23 — google
The team at Footprints was truly amazing to work with - from the initial quote to final product. They were very knowledgeable, and gave us a lot of information and advice throughout the process. When I was being indecisive about the floor colors, the next day they came back with a few different stain options so that we could find what we wanted. The team even worked with us when moving the fridge so that we could finish painting behind it :) Everyone was nice and professional, and I would use them again in a heartbeat!
Aveline Wingfield 03/25/23 — google
From start to finish, Shawna and her crew were a pleasure to work with! They came when they said they were going to come, explained every step of the refinishing project, and completed the job when they said they would. We have more rooms to refinish,, and we will definitely be calling Footprints again.
Margaret Jagos 03/15/23 — google
Footprints is a great company. They did our downstairs hardwood refinishing and a few minor repairs to stair treads. They communicated thoroughly and continuously throughout the job, so that we were never left in the dark. The job was finished very quickly as well. Thank you for giving us our floors back -- as good as new!
Joan Caviness 02/27/23 — google
We are so very thankful that we found Footprints Floors to work with on installing our wood floors in our new home. They were extremely kind and knowledgeable, guiding us through each phase of the purchase and install processes.
Jeri Kelly 02/13/23 — google
Shawna, Amanda, Roberto, and the whole crew were great from the estimate, to scheduling and answering questions about the process and timeline, to the actual installation. Their work is very precise and clean, and they explain what's going on very clearly. Would definitely choose them again.
Dustin Ingalls 02/2/23 — google
Amazing service! Darwin and Naun installed lvp for us on stairs and in all our bedrooms. Our stairs had one very tricky area where the side of the stair tread was visible and there are no pre-made lvp solutions for this. They spent lots of time custom cutting a solution and it looks amazing. They also made sure that our sub flooring was prepped and perfectly level and they fixed some areas where older nails used to secure subfloor joists were coming loose Amanda was here at least 2 times a day during install to check in which I appreciated. The reviews are right- this is the installer you want.
Tara Nicklay 01/11/23 — google
Shawna and Amanda and crew did an excellent job. They installed hardwood flooring for our house. Very professional, great quality and on time.
Sastry Kuchimanchi 01/8/23 — google
Footprints is the most professional business I have dealt with in many years. We will be having them return to our other properties in the future and they have completely captured our confidence.
John Miller 12/19/22 — google
Had Footprints out to refinish wood floors in our home. Everyone on their team is fantastic and their end result is amazing. I would recommend them to everyone. They do such great work and are very responsive and clear during the process. You will not regret working with them.
Tyler Scire 12/2/22 — google
Great local, small business. Shawna and Amanda were so responsive and informative through out the entirety of our project. We replaced our entire first floor flooring (carpet, tile and manufactured wood) with a luxury LVP plank flooring. Our concrete subfloor required a lot of prep and Footprints did a great job with the subfloor and plank install. Probably the best contractor I have worked with in all of my numerous home projects over the last 10 years.
Drew Hoffmann 11/7/22 — google
I was very pleased by the excellent and professional Work they did on refinishing my floors. I would highly Recommend Footprints Floor and give them a 5 STAR Rating.
J Meenan 10/26/22 — google
Shawna was very responsive throughout the whole process of installing LVP floors in our house. They had to come over a couple additional times to fix installation issues and were very professional about it. A year and a half later we asked them to extend the same flooring also to the kitchen and did a phenomenal job.
Carlos Monreal 10/10/22 — google
This was my first time using this company, but certainly not my last. We used City Wide for a past flooring job, and we were not impressed. This time, I used Angie’s List to locate a contractor and the results were pretty impressive. However, Footprint Flooring just stood out to me. The owners were very responsive, went out of their way to meet with us to discuss the project, and provided thorough project updates from start to finish. The process was very pleasant and professional. Not stressful at all. The pricing was great and the owners/operators are super knowledgeable about what they do. I strongly recommend this company for any commercial or residential project. I’ll definitely call on them again!! Thanks!!
Donald Pearsall 09/30/22 — google
Shawna and her team were great. They replaced the flooring in both my bathrooms and laundry room. I’m so pleased with the work and everyone was so nice.
Laurie M. 08/25/22 — Thumbtack
Shawna, who is the owner, came out to our townhome to give us an estimate for our master bathroom. Unfortunately, her company does not do vinyl sheet repair or replacement, but she offered us some phenomenal advice and tips for how we can fix it. We were so grateful for her insight and help!
Lauren Mercurio 08/10/22 — google
Hands down the best contractor we've ever worked with. Shawna and Amanda were amazing - super responsive, proactive, and advocating for the best plan - not necessarily what cost the most. The crew was top notch and clearly care about the work they do. Will definitely use them again when we have to repair a section of our bottom floor (that was installed by another flooring contractor who did awful work). Thank you so much to Footprints Floors!
Alexander Fowler 07/13/22 — google
Shawna and Amanda are fantastic! Always punctual, transparent, and very responsive!! I recommend them to anyone who needs flooring installed. They did an amazing job at a very reasonable price.
Steven Ver Halen 07/11/22 — google
I can't say enough about how much we love our new floors! Shawna and Amanda were extremely helpful in making this change and listening to what our vision was.They walked us through everything and made our first home improvement project a breeze. Fantastic quality and the crew cleaned up so well before leaving.
Jessica Maynard 06/13/22 — google
Our experience from quote to completion was fantastic! Shawna and Amanda were superstar communicators and made the whole process transparent and easy. During the quote Shawna answered all questions thoroughly and even provided information and pricing about contingencies so there were no surprises. The gentlemen who demoed and installed our new floors did amazing work and kept everything super clean. They finished on budget and on schedule. I’d hire them for all my home projects if I could!
Lindsay Johnston 06/12/22 — google
Our experience from quote to completion was fantastic! Shawna and Amanda were superstar communicators and made the whole process transparent and easy. During the quote Shawna answered all questions thoroughly and even provided information and pricing about contingencies so there were no surprises. The gentlemen who demoed and installed our new floors did amazing work and kept everything super clean. They finished on budget and on schedule. I’d hire them for all my home projects if I could!
Lindsay J. 06/12/22 — Thumbtack
Shawna and Amanda were super easy to work with, very professional and prompt, detail-oriented, and got our job done all in one day. Crew did a great job removing the old carpet and tile, and the new installed flooring looks great. Would definitely recommend this company to anyone.
Cody Wang 04/27/22 — google
I would highly recommend Footprints. Amanda and Shawna were fantastic to work with, and the experience was seamless. They communicated every step of the way. Their crew was knowledgeable and did impeccable work. Will definitely use them again.
Lisa James 04/16/22 — google
Shawna and Amanda were the best to do business with. The professionalism of Foottprints Floors was beyond what is expected. They are very responsive and are diligent at making sure the job is completed to your satisfaction. I highly recommend Footprints!
Robin Bouchard 04/14/22 — google
Finding a flooring contractor is a bit like finding someone to replace your roof. Yes, there are good contractors out there, but they are often difficult to find. Footprints Floors was exceptional in every way, from the initial contact, the estimate, the scheduling and the install. We have no reservations in recommending them.
Nondor Weiss 03/2/22 — google
This company does great work and they are very professional. They will go out of their way to please the customer. I highly recommend them for your home flooring needs.
Tandra Nance 02/7/22 — google
They were terrific and my floors are beautiful! I highly recommend Shawna and her team!
Terri Sessoms 01/25/22 — google
I cannot say enough about how great the team at Footprints has been. I have never done any sort of renovation project on a home before and had no idea where to start. Shawna and her team guided me through every step and there were zero surprises along the way. They replaced all the floors in my townhouse, except for bathrooms, including stairs and it turned on 20x better than I could have imagined. They were always on time, on budget, professional, friendly, dog friendly, and went above and beyond. Communication was excellent and caused as little disruption in my life as possible for such an undertaking. I highly highly recommend.
Karen T 12/4/21 — google
We are very pleased with our new floors! Sergio and his team did a superb job. We thoroughly enjoyed working with Shawna and Amanda.
Thomas P. 10/22/21 — HomeAdvisor
I can't say enough positive things about Shawna and her tremendous team. We are so pleased with the work they did in our home and she was a top-notch professional the entire time we worked together. The service quality + time to completion is unmatched in my opinion. Do yourself a favor, and hire Footprint Floors!
Amanda G. 10/21/21 — HomeAdvisor
Shawna knows her woodcraft she and her crew did a fabulous job replacing all of the carpet with pre-finished hardwood in our home. They also restored a carpeted staircase to wood. The crew was easy to work with and the floors and staircase are beautiful. Footprints had the best pricing we found as well.
John Schleich 09/2/21 — google
I cannot begin to tell you how amazing the experience was with Footprint Floors. Shawna and her team went above and beyond to assure that my new floors came out exactly the way I wanted. In fact they are way better than I anticipated.While I bought the flooring at Lowe’s, after doing my research on their installers, and attempting unsuccessfully to get information from their recommended installation company, I started searching for options . Above and beyond all the flooring companies Shawna and her team stood out. I had had my floors refinished previously by one of the top companies in the Raleigh area and chose not to use them again. That would never happen with Footprint Floors. I would use them again in a heartbeat, and recommend them to anyone. If you ever have any questions get in touch with Shawna Eikenberry, and have her give you my number. I’m happy to let you know how amazing these people are, and how efficient and respectful they treated my job. I had my entire downstairs flooring replaced. We stayed in the house while they did the work and they finished in record time. By nature I’m extremely picky and noticed every tiny detail, I could find nothing that I needed to ask them to redo. If you have to make a choice choose Shawna‘s company, you will never regret it.
Marilou Seavey 08/20/21 — google
Shawna and the installers at Footprint flooring took care of our hardwood floor install. They did a beautiful job laying the hardwood to integrate with the existing hardwood floor. Because our subfloor was not level, they took extra care to install a sleeper system with angles cut to the slope necessary for the new floor to be flush with the existing floor and it looks fantastic!
Kris Kurmaskie 07/20/21 — google
Enjoyed working with Shawna. Very easy process of getting an estimate, and we were able to get our installation scheduled quickly. Materials were delivered exactly when promised, and the crew showed up on time each day and worked steadily to complete our job in 4 days. Shawna stopped by daily to check progress, and communication was great throughout the process. The crew worked hard, were very professional, and left the site tidy and clean each day. When they were finished, they did a thorough clean up, vacuuming the floors and removing all debris. The floors are beautiful, and we are very pleased! Highly recommend.
Ann J. 07/9/21 — HomeAdvisor
Shawna and her team were great to work with. Communicated day to day progress and plans for next day. Very professional from start to finish. I would definitely reccomend Footprints Floors.
Laura Lorenzo 06/26/21 — google
We had carpet taken out of 4 rooms and a staircase and then had engineered hardwood installed. The entire process was excellent, well crafted, and speedy as well as being reasonably priced. I would recommend them highly to anyone.
Anne Cochran 03/18/21 — google
Did a great job installing my laminate floors.
Kris Gonzalez 02/20/21 — google
Shawna and her team were awesome. Great communication got me on the schedule fast .floors look great and they did a great job cleaning up after they were finished. Will def use them again for furture projects.
Kris G. 02/15/21 — HomeAdvisor
Great working with Shawna and Footprints Flooring. Quick responsive time, she walked me through the process and what to expect with installation of flooring. Priced well and professional. Highly recommend!
Juliet Kallon 02/10/21 — google
Incredible! Imagine a company that does excellent work, is professional, price competitive, shows up on time and finishes on schedule. That sums up my experience with Shawna and the Footprints team. They replaced carpet with hardwoods in the upstairs of our new home. The match with existing downstairs hardwoods was spot-on. Shawna checked on the progress of our job daily and provided me with regular updates. Her crew members took great care of our home while they were working in it. It was a great experience with good people. They have my unqualified recommendation!
Steve Grissom 02/5/21 — google
Shawna and her team removed the existing carpet and installed Luxury Vinyl Plank flooring in my two-story townhome. I am thrilled with the completed project and highly recommend Footprints Floors. The project was professionally and efficiently managed, communication along the way was timely and courteous, and the team took great care with their workmanship as they made the improvement to my home.
Jessica M. 01/12/21 — HomeAdvisor
We had the Footprints team refinish our hardwood floors. Our home is about 16 years old and has been home a rambunctious little boy and a dog with severe anxiety that led to a lot of drooling & bathroom problems. The floors had seen better days. The Footprints team replaced damaged areas with new wood and refinished the entire floor and it now looks brand new. We were very pleased with how quickly the team was able to come quote and get us on the schedule. We got quotes from a few other vendors, and found the Footprints price to be very competitive.
Laura Tate 12/9/20 — google
We had the Footprints team refinish our hardwood floors. Our home is about 16 years old and has been home a rambunctious little boy and a dog with severe anxiety that led to a lot of drooling & bathroom problems. The floors had seen better days. The Footprints team replaced damaged areas with new wood and refinished the entire floor and it now looks brand new. We were very pleased with how quickly the team was able to come quote and get us on the schedule. We got quotes from a few other vendors, and found the Footprints price to be very competitive.
Laura Tate 12/9/20 — google
Footprints did amazing work installing my new floors! They were reliable, kept me informed throughout the process, got my project done quickly, and did beautiful quality work. I cannot say enough wonderful things about Shawna and her team and would highly recommend them to anyone needing flooring installed!
Caitlin Birckhead 11/20/20 — google
It was our great luck to find Footprints Floors and Shawna. Our dishwasher leaked and we needed to replace our kitchen laminate floor. Based on good online reviews we decided to contact Shawna. She was very kind and understanding about our dilemma, set up a visit for two days later, came to our home at the scheduled time, and did the measurement and assessment. While she was here we realized Footprints Floors was the right choice â even before getting the very fair estimateâ and feel that we made a friend. Shawna is pleasant, professional, and fun! She scheduled the work within a very appropriate time frame and arrived promptly that day with her expert installer, Luis. The two of them consulted for a few minutes and Luis got started. We could go on for pages about how experienced, efficient, hard working, and easy-going Luis was. All floors have odd angles but nothing bothered him. He said â all problems have solutionsâ and made everything turn out perfectly. We were constantly amazed at how expertly he worked. From the first discussion we felt comfortable working with Footprints Floors and Shawna. The absolutely most comforting issue was that she gave excellent explanations and discussed every concern we had. We are now Footprints Floors number one fan!
Tp L. 10/24/20 — HomeAdvisor
Footprints advised us from start to finish as we replaced the engineered hardwood floors in our master and adjoining closet. Shawna and the installer, Darwin both worked hard to be sure everything was done professionally and to our satisfaction. We love our new flooring! Thank you both.
Cynthia O’Connor (Cindy) 10/16/20 — google
Footprints advised us from start to finish as we replaced the engineered hardwood floors in our master and adjoining closet. Shawna and the installer, Darwin both worked hard to be sure everything was done professionally and to our satisfaction. We love our new flooring! Thank you both.
Cynthia O’Connor 10/16/20 — google
Words cannot express how impressed my family and I are with the work Footprints did in our new home. We had carpeting removed from the stairs and our entire third floor. Then, the beautiful wood flooring was installed. From the very beginning – getting an estimate, to the very end – the final walkthrough, Shawna was absolutely fabulous! She came to our home and explained the process, answered all our questions, and kept us updated through the entire project. Lucas and the crew were always punctual, and the project was completed on the date as promised. Footprints is extremely professional, the quality of work is outstanding and we would certainly recommend them for all your flooring needs!
Sandra Harris 10/12/20 — google
Words cannot express how impressed my family and I are with the work Footprints did in our new home. We had carpeting removed from the stairs and our entire third floor. Then, the beautiful wood flooring was installed. From the very beginning – getting an estimate, to the very end – the final walkthrough, Shawna was absolutely fabulous! She came to our home and explained the process, answered all our questions, and kept us updated through the entire project. Lucas and the crew were always punctual, and the project was completed on the date as promised. Footprints is extremely professional, the quality of work is outstanding and we would certainly recommend them for all your flooring needs!
Sandra Harris 10/12/20 — google
Shawna and Footprints did an amazing job on our 40+ year old townhome stairs and finished basement LVP flooring. We were looking for good quality workmanship with realistic pricing and we found it with Footprints Floors. Stairs were completely replaced with nice, stained, oak plank and the floor looks great! Shawna made great suggestions and the crew was great to work with. Highly recommended!
Blane Rice 10/3/20 — google
Shawna and Footprints did an amazing job on our 40+ year old townhome stairs and finished basement LVP flooring. We were looking for good quality workmanship with realistic pricing and we found it with Footprints Floors. Stairs were completely replaced with nice, stained, oak plank and the floor looks great! Shawna made great suggestions and the crew was great to work with. Highly recommended!
Blane Rice 10/3/20 — google
Shawna and Footprints did an amazing job on our 40+ year old townhome stairs and finished basement LVP flooring. We were looking for good quality workmanship with realistic pricing and we found with Footprints. Stairs were completely replaced with nice, stained, oak plank and the floor looks great! Shawna made great suggestions and the crew was great to work with. Highly recommended!
Blane R. 10/3/20 — Thumbtack
Footprints brought the original color, shine and beauty back to our heart pine floors. They've never looked this amazing. The crew was fantastic--they all felt like family--and Shawna was on site each morning to answer questions and give updates. I had been admiring the gorgeous refinished floors at the Second Empire and was desperate to have ours looks the same--Footprints delivered expert craftsmanship, high shine and very little dust--we were able to remain in our home the entire time. We can't say enough about this company! Cheryl Ellington
Cheryl Ellington 09/27/20 — google
Footprints brought the original color, shine and beauty back to our heart pine floors. They've never looked this amazing. The crew was fantastic--they all felt like family--and Shawna was on site each morning to answer questions and give updates. I had been admiring the gorgeous refinished floors at the Second Empire and was desperate to have ours looks the same--Footprints delivered expert craftsmanship, high shine and very little dust--we were able to remain in our home the entire time. We can't say enough about this company! Cheryl Ellington
Cheryl Ellington 09/27/20 — google

More About Footprints Floors Raleigh


Professional Advice, Expert Installs


With your first call, you'll notice that Footprints Floors is different. You can call us a discount hardwood flooring installation and restoration company, but our full-service experience that includes highly competitive pricing and service extras like furniture moving and plumbing/appliance relocation are only a few reasons we are a step above the rest. We are close by, neighborly, and convenient and our number one goal is to make a great impression on you. Footprints Floors will do whatever it takes to make you happy with your floors and with us for years to come!

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