Footprints Floors of Ashburn
Featured Reviews & Testimonials

Footprints Floors of Ashburn did a fantastic job of refinishing the hardwood floors throughout the house we purchased in Arlington. The job was done on time on a tight schedule. Tim Buser was easy to work with. He provided excellent assistance with selecting the right stain. He and his crew dealt effectively with spots that needed extra attention. We couldn’t possibly be more satisfied!

Tim and Davíd were great! Totally recommend!

Choosing the right flooring can transform a space, but the process can be daunting. That's where Tim Buser and his team at Footprints Flooring made all the difference for us. From the outset, Tim stood out with his willingness to accommodate our uncertainties about materials and the scope of our project. His approach was not just about making a sale but ensuring we were informed and comfortable with our decisions. What set Tim apart was his patience and flexibility. He provided us with multiple quotes, each tailored to different options we were considering, from hardwood to laminate and beyond. This allowed us to compare not just the costs but consider the aesthetics and functionality of each choice for our home. Tim's expertise and advice were invaluable, helping us navigate the myriad of options to find the perfect fit for our needs and budget. We chose American Walnut. It was installed unfinished and it was sanded and polyurethaned. Once we made our decision, Tim's crew got to work, and their professionalism and skill were evident. They were punctual, efficient, and meticulous in their craftsmanship. The transformation they achieved with our floors was nothing short of remarkable. It was clear they took great pride in their work, ensuring every detail was addressed with the highest standards. Even after the project was completed, when we noticed a few minor details that needed adjustment, Tim's response was immediate and gracious. Without hesitation, his crew returned to make the necessary tweaks, solidifying our satisfaction with the final outcome. Our experience with Tim Buser and Footprints Flooring has been exceptionally positive. The quality of their work, combined with their commitment to customer satisfaction, makes them stand out in the industry. We have not only been thrilled with our new floors but have confidently recommended Tim and his team to our family and friends. In fact, we've already done so, knowing they too will be in the best hands. For anyone considering a flooring project, Tim Buser and Footprints Flooring are the epitome of professionalism, quality, and customer service.

Had a consultation with Tim yesterday about a large and technically complex project. Not only did he ask the right questions but he displayed his deep industry and product knowledge in his typical low key and humble manner. This guy knows so much, cares so much, and is never one of those pushy salespeople you always dread interacting with. I am definitely going to work with him professionally and likely if my pets get their way I will have to have him out personally to my residence as well... Thank you Tim, you're the best!

Footprints was honest and reliable. Showed up when they said they would and performed the work that was quoted. I would highly recommend them for your flooring needs.

Adding a kitchen tile backsplash was a key part of the remodel effort which my wife and I were undertaken this early Spring. Online searches led us to Footprints based on the great reviews the owner Tim, and his crew received. Called Tim for an estimate and he responded immediately and was very patient in describing the tiling process to include giving us an estimate the same day. The price was very reasonable based on the online research we had done. Within one week Tim’s crew arrived and in less than a work day the 40 plus square foot job was completed. The tilers were amazing, professional in the extreme and meticulous in their work. When the job was finished they left our kitchen cleaner than when they arrived. Tim’s website stresses more of the wood flooring aspect of his work. Trust us, his tiling work is just as impressive. Do your self a favor and have Tim give your needs a look; you will be glad you did.

I highly recommend Tim and his crew! When we started our project, we didn't know exactly what material we wanted or even all of what we wanted done. Tim was happy to give us multiple quotes with different options so we could decide what was the best option for us. Once we confirmed and scheduled, his crew did great work! And when we found a few minor things after the job was complete, they gladly came back out and made the adjustments. Super happy, highly satisfied, and would definitely recommend them to family and friends (actually, we already have)

Great experience! Tim was punctual, knowledgeable and most importantly honest. Highly recommend!

Footprints Floors of Ashburn replaced the ceramic tile floor in our secondary bathroom. During the quote process, Tim clearly outlined how they would execute the project, patiently answered all of our questions, and tailored a solution to our particular situation. Based on this interaction, as well as the comments/ratings in previous Google reviews, we decided to contract their services. Tim and his crew did not disappoint! Kenneth and his crew mate were efficient and courteous as they removed the old tiles and installed the new ones. We appreciate Kenneth taking the time to ensure we were satisfied with the tile layout before laying tiles. The crew took appropriate precautions to minimize any dust/debris resulting from this process. We are very pleased with the quality of their workmanship in the final product and now have a beautiful update to our bathroom. We would definitely recommend their services.

Tim and his team were wonderful to work with on our recent flooring project in our home. As an Interior Designer, I appreciate craftsmen in our industry that are knowledgable, helpful, communicative, punctual, efficient, tidy, and of course who pay great attention to finer details. Tim and his team did just that. We will absolutely be using them again, not only in our home, but also in my design business!

We had extra flooring we needed put down into a guest bedroom. Tim was quick to respond to our inquiry and was also very professional and turned around a quote immediately. His team came and finished the job in record time. Thank you for a job well done!

Footprints was a first rate company. They came in, took the measurements, came back with a fair estimate. Tim was very responsive in answering all my questions and the work team was right on time, worked hard all day, and did a fabulous job refinishing the floors and replacing the staircase. i highly recommend them and would gladly work with them again.

Footprints Floors helped with our bathroom remodel with shower glass tile installation. Throughout the process, from the initial meeting until the end of the job. Tim and Kenneth were professional, on time, and work craftmanship is of high quality. When encountering installation challenges, they provided me with options, their recommendation. All along the way, they kept me informed and collaborated throughout the project. I would highly recommend for this type of project. The experience was fast, professional, and we now have a beautiful new shower.

The team was very professional and methodical. The details were spot on and also the team was very accommodating. They finished the project on time. We had new wood installed and old wood stained and the recommendations were very reliable. I would definitely recommend Tim and his team.

Best and most personal flooring company I have ever used. Tim is a stand up guy who takes pride in his work, and goes above and beyond to please his clients.

I had my floors done by Tim and his crew and am satisfied with their work. Tim was punctual and worked around my schedule. There was not enough material on the day of installation and Tim picked up and stopped by the next day to finish the install himself. He is professional and personable, answered all of my questions and concerns in a timely manner. I would recommend their service to our friends and family.

We used Footprints Floors of Ashburn to install hardwood floors on our upstairs level (and it needed to match the hardwood floors on our main level) and to install LVP in our basement. Two sets of stairs also had hardwood flooring installed. Tim was wonderful to work with throughout the entire process and we are so happy with the results. We started the process while we were living out of the area and Tim was always prompt responding to emails and our many questions and he provided a wealth of information in his emails that we really appreciated. Once we moved back to the area he was great about getting samples to us and helping us navigate the many options of LVP that exist. The install was completed faster than expected and we are very happy with the results and we highly recommend Footprints Floors.

We had our bathroom floor replaced by Footprint Floors. The floor came out beautiful and we are so happy with the finished product! Everyone we dealt with was so nice and professional. We would use this company again for future projects!

These guys were excellent. Arrived on time, installed and cleaned up in a jiffy. Even asked if I was pleased with the job and asked if they could fix a small nick in another flooring section. Don't see this kind of service very often. Definitely would call them agsin

It was an outstanding experience with Tim Buser and his team , on time, cleaned every single inch every day before they left for the day . Talking to Tim was so great as he explained so well in detail and the services he provided from start was outstanding. I would highly recommend Tim Buser .

Tim was great to work with, responsive, and overall my experience was fantastic. Highly recommend.

Tim and his crew performed an excellent job in replacing my laundry room flooring with Porcelain tiles. They also took care of removing the washer and dryer and installing them back in the laundry room. I’d highly recommend them for their craftsmanship and courteousness!

From the moment I contacted Footprints Floors Tim was responsive, professional, and on time. His team was able to install LVP throughout my 1,200 sq ft condo in 2 days and had no problem working within the contractor rules set by my condo's management office. Tim kept me informed throughout the entire process via texts, calls, and sent me photos of the progress each day. I'm very happy with the results and will definitely be using Footprint Floors again in the future.

Tim and his crew did an amazing job on all of the flooring in my basement. He did a very thorough job walking us through all of our options and talking through our concerns. His estimate was very reasonable and detailed which helped us understand everything he’d be doing, what materials we needed to purchase and what materials he’d supply. He was always on time, gave great advice, and communicated better than any contractor I’ve ever used. The tile work is excellent with perfect grout lines and even tiles throughout. The LVP had some tricky areas that they perfectly cut around to make it look seamless. I cannot recommend Footprint Floors enough!

We needed to have a 15 sf section of damaged hardwood floor replaced. A neighbor recommended Footprints Floors, which she used for a hardwood floor installation. I initially tried to do the repair myself and quickly realized that I was in way over my head. The damage was contained to a small area, but the damaged plank removal was very difficult because they were strongly glued instead of floated on the concrete sub-floor. So I then called Footprints to get an estimate. Tim (the owner) inspected the damaged area and we accepted his very reasonable estimate. He even offered to do the job himself. On the day the work was scheduled, Tim called to say that he would be delayed about an hour because he had to check in with his crew on a large installation. He arrived within the hour. That high level of communication and professionalism is rare these days and we deeply appreciate that. The job was more challenging than expected, but Tim persevered and the finished result is amazing! We highly recommend Tim and Footprints Floors!

We love the floor that Footprints Floors installed in our home! The previous wood floors were very outdated and sun bleached. Tim Buser and his team did an amazing job at sanding and refinishing our floors. It looks like a totally different floor! We get compliments on it all the time. I appreciate Tim and his passion for excellence. After his team completed the work, he went around the house looking for any imperfections and ensuring we were satisfied. Thank you so much!!!

I hired Footprints Floors of Ashburn from the other side of the country. We asked the entire top level of the house (LR, DR, Hall, 3 BRs and all closets) be refinished and done by the time we moved back into the home. We also decided to install matching wood flooring in our kitchen. Tim, the owner of the company, patiently listened to what I wanted and helped me select a stain colour through his evaluation of what I already had, and providing photos of the company's finished work. He even provided a photo of a couple of stains on my sanded floors for comparison and final selection. Even though I have not seen the floors in person yet, I am confident we chose the right colour and the floors were well done. Via photos, the new kitchen floor seamlessly matched the existing hall floors. And I am very happy with the colour we chose. Tim stayed responsive and communicative throughout the entire process, and provided in-process and after photos of the job which took just 2.5 days! Thank you, Tim and Footprints Floors of Ashburn, for a lovely, painless, pleasant and professional job. I am so grateful! And now, to get the walls and trim painted!

Outstanding workmanship and Tim was very knowledgeable in patching up our wood floor after we removed a section of flooring in our kitchen for a remodeling project. Will definitely work with them again for our future home improvement projects.

Very knowledgeable and professional. Our floor looks like new. We would highly recommend.

Tim was very helpful--and patient!--with the flooring selection process. He helped me to find a way to stay within my budget and get some very nice floors, too. I am so pleased with the nice installation job that his team did. They were such pleasant, hard-working men. I will definitely be calling Footprints when it's time to replace the carpet in my basement.

Outstanding service! Tim was very responsive and worked with us despite some delays on our part. He went above and beyond in acquisition of our materials and provided us with a quick turnaround for the install. He was on site to answer any of our questions and to address any concerns. Overall, the staff was great and process was smoother than expected. Highly recommend!

I highly recommend Footprint Floors. I had ugly, dated tile in the kitchen, mudroom and powder room. Footprint floors removed the old tile and installed new tile at a fair price. The install team did a professional job and were courteous. Tim managed the job from beginning to end and did a wonderful job communicating progress and details. The job started as scheduled and finished as planned. I will definitely use them again.

We wanted to replace the carpet in the family room with hardwood floors to match the rest of the first floor. Started googling "northern va hardwood floors" and came across Footprints Floors. After requesting a quote, they were in touch pronto and Tim came out to assess our floors soon after. We had major fading on our kitchen floors, so Tim gave us a quote for installing the hardwood and for installing hardwood AND refinishing the entire first floor so all floors would match. Quote seemed very reasonable and we were scheduled soon after. The crew was great and finished earlier than expected! Tim was always available to answer any and all questions. I was nervous to disrupt our lives (which includes 3 kids, dog, and cat) for a week, but the experience was great and less stressful than I anticipated! I am in love with our new floors! I wanted to warm up the house and Special Walnut stain did just that! Thanks again to Tim and crew for everything!

Tim was extremely accommodating in acquiring the wood we needed for our floor repair. The job was done very well, and I would highly recommend him and his company.

Footprints Floors and its owner Tim are great. I highly recommend them. Tim expertly diagnosed the problem with my wood floors, and provided me with some possible options. What I most appreciate about Tim is his professionalism, punctuality, and his efficiency in getting the work done. Additionally, I believe Footprints Floors prices are very reasonable.

Tim and his crew with Footprint floors were great to work with. We had over 1500 square feet of Luxury Vinyl Floors put in they originally said it may take two days. They arrived at 9am and left at 5pm and got it done all in one day. We definitely will use them again, in future projects. Their team was also very helpful in moving our heavy furniture pieces back in place. Steve and Dawn Gardner

Tim (owner) and his crew were exceptional to work with. Yesterday they installed around 1500 square feet of Luxury Vinyl plank flooring. During consult we were told it may take two days but their crew worked so efficiently that they finished in one day. They also helped move a few pieces of furniture back in place for us, which was a huge help to us. We will use them again in the future.

We purchased our home almost 5 years ago and recognized that because we have so many large windows, that our floors would continue to be bleached by the sun over time. I presented this issue to Tim Buser with Footprint Floors, and he came to my home, looked at the floor, gave us some options and gave us a price on the same day! They were able to start within weeks of the proposal. Tim and his crew were FANTASTIC!! They were neat, timely and cleaned up nicely after each day of work. Tim continued to follow up with us every step of the way to make certain were are satisfied with the process, products and results. The finished product is ABSOLUTELY BEAUTIFUL~! Thanks Tim and team for making a seemingly arduous job a breeze. I have already given their number to a colleague within 24 hours of completion of the project, and will continue to refer Tim Buser of Footprints Floors of Ashburn.

I had several severe scratches on my wood floor. Tim came to look at it and made several suggestions. I didn't think it was time for a full refinish yet so he showed me a hot wax repair system. I think it looks great! And not very expensive! Tim is extremely knowledgeable and gave me lots of information on future care and maintenance of the floor. Will definitely call him back when it is time for refinishing.

Tim was very humble in talk and was knowledgable. His team did the work of removing the wooden floors for my living area and installing the new wood in few hours only. No squeaking sound. Also after the work there was some issue with stairnose which Tim fixed after visiting the home. I have seen contractors not responding back after the payment is made to them but Tim was very professional in that. Really appreciate his effort.

Tim was very professional and did a fantastic job. Highly recommend.

Working with Tim and his team was a great experience. Excellent work and super professional. Highly recommend for any type of flooring installation. My place automatically transformed into a new house.

I had several pieces of engineered wood floor that got damaged during an appliance repair and I desperately wanted it fixed before the holidays. I reached out for a quote on Sunday, Tim showed up on Monday precisely at the time of the appointed. He came back the next day and the floor was done by noon. Excellent workman ship and a very knowledgeable guy. Will be using Footprints again after Thanksgiving to do some more floor work.

Tim communicated really well. Kept us informed of our installation date, was on time and did a great job on the stone installation of our fireplace wall

Tim and his team went above and beyond to deliver what they promised. One of my friend recommended Tim to me, and I am glad I found Footprints floors to replace my kitchen tiles and put wood flooring. Tim spend one extra day to ensure things are delivered with great quality. I would highly recommend Footprints floors and will hire them again if needed.

They did an impeccable job and we were very impressed with their work! They helped repair our hardwood flooring as we had water damage. They were super responsive and extremely friendly and understanding.

Footprints was great to work with on our flooring project. It was a big project and Tim was there every step of the way. Our floors look fantastic and I'd use them again in a heartbeat.

Excellent service and professionalism. Good value and an eye for delivering excellent quality on time. Tim has done a fabulous job staying on top of communication which is crucial along with the final product. We will use this business for future needs Please see this excellent Stackstone tile installed meticulously on a 2 story fireplace setup.

Tim was responsive, knowledgeable and very customer centric. He took the time to explain options inclusive of the pros and cons. Excellent to work with.

Tim was wonderful to work with. Very responsive and pleasant. Went above and beyond to provide the finish we wanted.

Tim was absolutely wonderful. Was always prompt with replies to my questions. His team was kind and professional. Refinished, stained, and sealed within 2 days. My husband and I are more than satisfied with their work. Will definitely contact them in the near future for any other flooring projects. Thank you Footprints Floors! :)

They did a great job fixing our squeaky floors and installing a new one

excellent job on the tile

I am highly impressed with how fast and professional the whole process went. I will definitely use their services in the future, and highly recommend Footprints Floors to anyone looking for a job well done for a fair price.

We are very happy with the work done by Footprints. Tim was very helpful, informative and was committed to great customer service. Most importantly they got the job done right. I am happy i went with Footprints as they had the highest levels of customer service and did an awesome job with my floors. I wish i could add pictures here to show what an amazing floor we have now😊

Tim and his team at Footprints were professional, knowledgeable, and highly skilled. They got the work done in a single day, which was impressive, and the quality of the work was fantastic. If we need any other flooring work done, they will absolutely be our first call! Previously, the carpeting extended out to the living room. Now you can't tell that it was ever there.

Tim took the trouble to understand our requirements and proposed a solution that worked best for us. He was prompt in addressing our questions and concerns. They replaced the carpet carpeted stairs with site stained hardwood treads and risers. We are happy with the end result.

We had a tile backsplash installed in our kitchen. We could not have been more pleased with the quality of service and the quality of the work performed by Footprints Floors. Tim Buser was very customer oriented, professional, responsive, and communicated very well with us. Tim took the time to truly listen to what we wanted done in our kitchen. Pricing for our project was fair and reasonable. The tile installers David and Franklin were very polite and professional. The work was done in a timely and professional manner. We would definitely use Footprints Floors in the future.

Speedy estimate, demo, and installation of floor and shower tiles. Professional and friendly work.

Absolutely amazing job at installing my shower tile!

Footprints Floors removed carpet and installed hardwood floors and shoe molding in my home. The installation team was very professional - efficient, careful and a pleasure to work with. The final result is beautiful!

I had tile installed in my bathroom. It looks beautiful and the guys who came out were very quick and professional. Would highly recommend.

Footprints Floors did a great job installing new hardwood flooring in our home. They were on time, professional, and made our home look beautiful.

I needed the engineered wood and glue removed. They finished the job in 2 1/2 days. They did an amazing job.

Footprints Floors was a very professional company. Great quality and a great experience.

Great company. Tim is super focused on customer service. He'll make sure your project is done right.

Great people! Highly recommend them for your project.

It was great to work with Footprints Floors, very professional and excellent communication. Will hire again for sure!

Loved working with Footprints Floors! I would highly recommend them to friends and family.